PRIVACY POLICY

Glapod Tech Private Limited (“Glapod” or “we”) is committed to protecting the privacy of data provided by visitors to our websites (glapod.com, indiashoppe.com, and any other related websites or mobile apps developed and maintained by Glapod). We adhere to the highest standards for secure transactions and customer information privacy. While we act as a service provider to our customers and may process and store personal information they provide, we do not own the information.

 

This Privacy Policy explains our information gathering and dissemination practices.

 

Information Collection

When you create an account or use our services, we collect personal information like your email, name, and phone number to process your requests, manage your account, and communicate with you effectively. If you browse without providing personal details, we collect non-identifying information such as your IP address, browser type, operating system, access details, and referring website. This helps us understand user behavior, personalize your experience with product recommendations, improve site functionality, deliver relevant alerts, and enhance our marketing efforts. We typically retain non-identifying information for 1 year for analytical purposes. Your personal account information is kept as long as your account is active and for a reasonable period thereafter to address any queries or legal requirements.

 

This information collection policy applies to data collected through GLAPOD’s website and services, including information related to transactions involving both GLAPOD’s own products and those of third-party sellers on the website.

 

 

Information Use and Disclosure

We are committed to keeping your personal information confidential and will only share it as described in this policy. To provide you with our services, we may share your information with authorized third-party service providers for functions like sending SMS messages or emails. We also utilize third parties for various services and products, and this may involve sharing your Personal Information with them for purposes such as package delivery, email communication, marketing support, providing search results and links, website operation, troubleshooting, and customer service. By continuing to use our Platform, you acknowledge and consent to the collection, processing, and sharing of your personal information with these third-party service providers as described in this Privacy Policy. These companies operate under their own privacy policies, which govern their handling of your information.

This information use and disclosure policy applies to data processed by GLAPOD in the course of providing its services, including transactions involving both GLAPOD’s own products and those of third-party sellers on its Platform. GLAPOD is not responsible for the privacy practices of third-party sellers, who collect and process data according to their own policies.

 

Information You Provide:

You agree that any information you or your representatives provide to Glapod will not be considered proprietary. By providing such information, you grant Glapod an unrestricted, worldwide, royalty-free license to use, reproduce, transform, and distribute it. You agree not to submit any materials that: (a) are libelous, defamatory, invade privacy, or are obscene, pornographic, or harassing; (b) infringe any intellectual property rights of any third party; (c) violate any law or regulation; (d) advocate illegal activity; or (e) advertise or solicit funds or constitute a solicitation for goods or services. This clause applies to all information provided by users to GLAPOD, regardless of whether it relates to GLAPOD’s products or third-party offerings on the Platform.

 

 

 

Limitation of Damages:

Neither Glapod nor its subsidiaries or parent companies will be liable to you for any direct, special, indirect, consequential, incidental, or any other damages, even if Glapod has been advised of the possibility thereof.

 

In the event of a sale, merger, public offering, or other change in control, your information may be shared with the acquiring entity. While opting out of receiving information will not prevent this transfer, your preferences regarding the use of your information will continue to be respected.

 

Use of Demographic and Profile Data

Your personal information enables us to provide requested services, resolve issues, ensure site security, process payments, understand user preferences, inform you about relevant updates (with an opt-out), personalize your experience, and prevent fraud. We also analyze aggregated demographic data to improve our services. Your IP address aids in server diagnostics and website administration. Optional surveys help us tailor your experience further.

Third-Party Data Sharing: We may share your information with: payment processors for secure transactions; analytics providers for website improvement (often anonymized); marketing partners (with your consent where needed and with an opt-out); service providers for essential functions (under confidentiality); and legal authorities when required.

 

Your Rights:

You have rights regarding your personal data, including the right to access, correct, and delete your information, as per applicable privacy laws. Please refer to our Privacy Policy’s “Your Rights” section for details or contact us at [Insert Contact Information]. We will not sell your personal data to other third parties without your consent, except as stated in this policy.

Browser Usage and Cookies

 

We employ “cookies” – small files stored on your computer – to improve your experience by tracking your session, managing your cart, delivering relevant ads and content, and remembering your login details. While you can manage cookies through your browser, disabling them might affect site functionality. We may use third-party ad services, but they will not access your personal data. It’s important to know that you have rights regarding your personal information, including the right to access, correct, or erase your data. Please see our full Privacy Policy for details on how to exercise these rights.

 

Links to Other Sites

Our site may provide links to other websites/applications (e.g., Google, Facebook, Twitter, WhatsApp). We strive to link only to sites that maintain comparable privacy standards and our practices are guided by relevant Indian regulations, such as the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011. However, please be aware that we do not have control over these external sites and are not responsible for their content or privacy policies. We strongly advise you to examine the privacy statements of any website you visit.

 

Security Precautions

We protect your personal information with industry-standard security measures and comply with applicable privacy laws, including the E-commerce Rules. Our safeguards encompass physical security at our audited data centers, electronic protections such as firewalls and encryption (including hashing for sensitive stored data and TLS/SSL for transmission), and strict procedural controls limiting data access. We take reasonable steps to prevent data misuse, loss, and unauthorized access. Sensitive data is encrypted at rest and transiently decrypted only for processing before being re-encrypted or discarded. By implementing these measures, we aim to provide a secure environment that aligns with both privacy regulations and the consumer protection guidelines of the E-commerce Rules.

 

Amendments

We may amend this policy at any time, with or without notice.